Store Policy Standard Shipping and Handling Costs Standard Shipping and Handling prices listed below are for all orders shipped to any one of the contiguous United States. Orders that are requested to be shipped to Alaska, Hawaii, or Puerto Rico, a US Military APO/FPO address, or to any country other than the United States, will incur an additional shipping charge based on the product size and weight. Please contact us via email for any of these locations shipping charges prior to ordering. Return Policy: All beds, carriers, mats, blankets and carseats are FINAL SALE. No exchanges or returns will be accepted, no exceptions! This policy has been implemented due to health reasons and dogs' adversions and tendencies to mark products that have the scent of another animal on them. We want to ensure that all of these products are unused for your pet! ALL other items EXCHANGE only within 7 days of reciept of product no Refunds! Shipping Time Due to the large variety of In-Stock and custom ordered merchandise, our shipping times may vary between shipping the same business day for In-stock items and weeks for custom ordered pieces. BHMC always attempts to estimate the longest possible time it would take to ship your items, therefore, nearly all of the items we ship will be shipped sooner then their availability. Please allow 1-5 business days for delivery time once your item has shipped. Shipping and Handling Cost Shipping and Handling Costs for all items are determined according to the total cost of your order. The following chart displays the amount that will be added for all ordereds placed within the 48 contiguous states. Order Total Added Shipping $1.00-$25.00 $5.00 $26.00-$40.00 $8.00 $41.00-$60.00 $12.00 $61.00-$80.00 $15.00 $81.00-$100.00 $20.00 $101.00 and up $25.00 and up!